Privacy Policy

Your privacy is important to us. We do not track you and we do not share your personal information for the purpose of targeted advertising or data harvesting. We minimise the information we collect and keep it secure.

Who we are

The Cherry Hinton Community Benefits Society
Cherry Hinton Library
High Street
Cherry Hinton
Cambridge CB1 9HZ

Phone: 0345 045 5225

Our website address is:

What personal data we collect and why we collect it

We collect information from you if you register on our site, place an order, subscribe to our newsletter or mailing list, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

We never see or store credit card details nor do we share customer details with any third party unless specified with an opt-in tick box or with your express permission. However, if you order and pay using a credit card, your details are passed via a secure channel to our payment provider (World Pay). They have their own security measures in place.


When visitors leave comments on the site we collect the data shown in the comments form

Gift Aid

If you agree to add “gift aid” when you donate, this would help us a lot. It means we can claim from HMRC, an extra 25p for every pound you donate. However, to reclaim the money, we have to store your name and postcode and share it with HMRC.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

This website sets a “session” cookie which is purely for your convenience and the efficient navigation of the website. It contains no personal information and is deleted when you leave the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


For your privacy and security we prefer not to use Google analytics as we feel they harvest more data from you than they should.

Who we share your data with

Managers and trusted employees and members of the Benefit Society only as necessary for the efficient running of the Society.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. Your rights

7.1 You have rights under the GDPR:

(a) to access your personal data

(b) to be provided with information about how your personal data is processed

(c) to have your personal data corrected

(d) to have your personal data erased in certain circumstances

(e) to object to or restrict how your personal data is processed

(f) to have your personal data transferred to yourself or to another business in certain


7.2 You have the right to take any complaints about how we process your personal data to the

Information Commissioner:

0303 123 1113.

Information Commissioner’s Office

Wycliffe House

Water Lane


Cheshire SK9 5AF

For more details, please address any questions, comments and requests regarding our data processing practices to our Data Protection Manager

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We may backup your data to an offline computer or storage device.

Visitor comments may be checked through an automated spam detection service.